Features · enabled on every tier
Every module ships enabled.You pick a plan based on volume, not features.
We don't up-sell. Wemalo Cloud is one product with one capability map; the tiers exist so a small operation pays accordingly. Everything below is available to every account on day one — Starter, Growth, Scale, Enterprise alike.
inbound
Inbound + Putaway
Receive product with confidence — ASN intake, line-level QA, directed putaway, and full batch / serial / expiry tracking.
Capabilities
- ASN intake with PO matching + variance alerts
- Mobile receiving on any browser-capable device
- Cross-dock + putaway with directed location suggestions
- Batch + serial + expiry tracking with FEFO rotation
- Multi-warehouse, multi-location, multi-zone topology
- Damaged-on-arrival + reject + return-to-vendor flows
- Photographic QA evidence stored with each receipt line
A typical flow
- 1Supplier sends ASN (EDI / API / email parser).
- 2Goods land at the door — receiver scans the carton.
- 3System reconciles against the PO and asks about any variances.
- 4QA accepts / rejects each line with photo evidence.
- 5Putaway directs the operator to the right zone + bin.
- 6Stock is live in the channel sync within seconds.
orders
Order management
One queue across every channel. Auto-allocation by SLA. Backorder rules. Fraud + address signals.
Capabilities
- Unified order queue across every connected channel
- Auto-allocation by SLA, age, channel, value, or custom rules
- Backorder + partial-ship + ship-complete policies
- B2B account orders with per-customer pricing + payment terms
- Pre-order + made-to-order + subscription handling
- Address-correction signals (Google + carrier APIs)
- Fraud risk score per order from your payment provider
- Hold / release / cancel / split / merge — all audited
picking
Pick + Pack
Wave, batch, zone, and cluster picking. Live floor maps. Pack-station weight + dimension verification.
Capabilities
- Wave + batch + zone + cluster picking strategies
- Pick-by-voice, pick-by-light, pick-by-scan, RF gun
- Smart pick paths from live floor map
- Single-line vs multi-line vs cart picking
- Pack-station weight + dimension verification
- Pre-packing instructions per SKU (gift wrap, insert cards)
- Per-pick error rate + tear-down audits
- Real-time picker performance + leaderboards
returns
Returns + Reverse logistics
Self-service portal. Reason codes + photo evidence. Refurb / restock / scrap workflows.
Capabilities
- Self-service customer return portal (your branding)
- Reason codes + structured customer comments
- Photo evidence captured + retained per return
- Receive → grade → refurb / restock / scrap pipeline
- Refund + exchange + store-credit handling
- Cross-border returns with customs reclaim
- Channel-by-channel return analytics + cohort views
- Programmable rules: auto-refund under €X, hold over €Y
shipping
Shipping + Carriers
30+ carriers behind one API. Rate-shop, customs paperwork, real-time tracking, label batches.
Integrations
- DHL
- DPD
- GLS
- UPS
- FedEx
- Hermes
- PostNL
- Royal Mail
- La Poste
- TNT
- Bring
- PostNord
- Colissimo
- Deutsche Post
- Chronopost
- Mondial Relay
Capabilities
- Rate-shop + cheapest-by-zone selection
- Service-level routing (next-day, two-day, economy, freight)
- Customs documents + IOSS / OSS for cross-border EU
- Real-time tracking + delivery exceptions to your inbox
- Label batch printing + manifest generation
- Returns labels generated on demand
- Carrier performance scorecards (cost, on-time, damage)
channels
Multi-channel sync
Inventory broadcast within seconds of a pick. Per-channel listing rules + price tiers.
Integrations
- Shopify
- WooCommerce
- Magento
- BigCommerce
- Amazon SP-API
- eBay
- Otto
- Kaufland
- Bol.com
- Zalando
- Manomano
- About You
- Etsy
- Cdiscount
- Allegro
Capabilities
- Order import with channel-specific metadata
- Inventory broadcast within seconds of a pick
- Per-channel listing rules + price tiers
- Per-channel rounding + tax + currency handling
- Delta sync + full-resync flows for crash recovery
- Channel-specific holdback + safety-stock policies
- Per-channel fraud + risk + chargeback handling
- Webhook + REST + GraphQL ingestion for custom channels
customs
EU customs + IOSS
IOSS, OSS, HS-code classification, per-country invoicing. Brexit-aware UK ↔ EU flows.
Capabilities
- IOSS + OSS VAT identifier handling
- HS-code lookup + automatic classification (we learn your catalogue)
- Per-country invoice + customs forms in the correct language
- Brexit-aware UK → EU + EU → UK flows
- Carrier-specific paperwork (CN22, CN23, commercial invoice)
- Tax-included vs tax-excluded presentation per channel
- Threshold detection (€150 IOSS, €10 small-value etc.)
reporting
Reporting + Analytics
Operations cockpit. Carrier performance. Capacity heatmaps. Custom report builder + scheduled PDF/CSV.
Capabilities
- Operations cockpit — inbound, picks/hr, ship-by-cutoff progress
- Carrier performance + cost-per-parcel by region
- Returns rate by SKU + channel + cohort
- Capacity heatmap by aisle, shelf, day
- Custom report builder — drag a date range, pick sections, export
- Scheduled PDF + CSV delivery to your inbox
- API export so your BI tool can pull the same numbers
- Anomaly detector flags spikes (returns, refunds, fraud) early
See it on your data
Want a demo against your channels + volume?
Tell us your channel mix and order volume — we'll spin up a sandbox mapped to your operation and walk you through every module above.