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The third parties we use to deliver the Service. We notify existing customers before adding a new one.
Legal · Subprocessors
Subprocessors
Last reviewed 2026-05-01 · version 1.0
Active sub-processors
| Sub-processor | Purpose | Location | Transfer mechanism |
|---|---|---|---|
| Hetzner Online GmbH | Cloud hosting (compute, storage, networking) | Germany (Frankfurt), Finland (Helsinki) | None needed (EU) |
| OpenAI Ireland Ltd. | AI assistant + embeddings (where the operator opts in) | Ireland (EU entity) | EU |
| Let's Encrypt (ISRG) | TLS certificate issuance | USA | Standard Contractual Clauses |
| Fastmail (DK) | Transactional + support email | EU | None needed |
Pending / on roadmap
- Stripe / Mollie — payment processing (rolling out in )
- Plausible / Umami — self-hosted analytics (no third-party transfer)
How we add a new sub-processor
- Internal review covers data category, transfer mechanism,
contractual safeguards.
- We notify all active customers by email at least 30 days
before the new sub-processor goes live.
- If you object in writing during that window, you may terminate
the affected portion of the Service without penalty.
Questions about this policy? Email legal@wemalo.com or use the contact form.